While at Bower

Appointments can be made through Vagaro or by calling us at 615.521.9532. We recommend booking in advance to ensure we can accommodate your preferred date, time, and services. Walk-ins are always welcome based on availability.

To ensure each service receives our full attention, manicure and pedicure appointments are scheduled one after the other rather than simultaneously. We recommend booking both services consecutively for a seamless visit.

A valid credit card is required to reserve all appointments. Your card will only be charged following your service or in accordance with our cancellation, late arrival, or no-show policy.

We kindly ask that any appointment changes or cancellations be made at least 24 hours in advance.

Cancellations within 24 hours: A fee of 50% of the scheduled service, plus 20% gratuity based on the original service price, will be charged.

Same-day cancellations or no-shows: A fee of 100% of the scheduled service, plus 20% gratuity based on the original service price, will be charged.

Guests with repeated no-shows may be unable to book future appointments at Bower.

If you are running late, please call us as soon as possible so we can discuss the best available options.

Guests arriving more than 15 minutes late may have their service shortened or rescheduled to avoid impacting the appointments that follow. In these cases, the full scheduled service fee will still apply.

We stand behind the quality of our services and are happy to offer complimentary repairs under the following guidelines:

Gel Polish: Complimentary repairs within 72 hours of your appointment.

Gel-X Extensions: Complimentary repairs within 7 days of your appointment.

To request a repair, please email photos of the affected nails to info@bowernails.com or text them to 615.521.9532.

Please note:

Breaks, cracks, or damage resulting from impact, accidents, or misuse are not covered under our complimentary repair policy.

Repairs requested outside of the guarantee period, or for accidental damage, may be completed for a fee based on the original service, nail art, and number of nails requiring repair.

Traditional (non-gel) polish services are not guaranteed.

Refunds are not offered in place of repair services.

Your safety is our highest priority. In accordance with Tennessee Board of Cosmetology regulations, Bower does not use razor-style callus removers or blades during pedicure services. Instead, we safely soften and smooth calluses using professional-grade callus treatments and foot files, providing beautiful results while protecting the health of your skin.

Your comfort and confidence are important to us. If you prefer a traditional hand-file approach rather than the use of an electric file (e-file), please let your technician know at the beginning of your service. We are happy to accommodate your preference whenever possible.

Please note that declining the use of an e-file may increase service time and may affect certain enhancement removal or shaping techniques. Some services, including gel, builder gel, hard gel, and other enhancement services, may require adjustments to the service approach and may be impacted in terms of efficiency or available techniques.

You are always welcome to communicate any concerns during your appointment. If you experience discomfort, heat, or sensitivity at any point during your service, please let your technician know immediately so we can adjust our approach and ensure your experience remains comfortable.

For your safety and in accordance with Tennessee state regulations, our nail professionals cannot remove or treat ingrown toenails or work on nails that are infected, bleeding, or involve living tissue. If you are experiencing pain or believe you have an ingrown toenail, we recommend seeking care from a licensed podiatrist or healthcare provider before scheduling a pedicure. Once your toe has healed, we would be delighted to welcome you back for cosmetic nail care.

If you enjoyed your visit, gratuities are always appreciated. For your convenience, our team accepts both cash and Venmo.

Bower is a place to slow down, unwind, and enjoy a moment of quiet. We kindly ask that you silence your phone or switch it to vibrate upon arrival.

We invite you to be present, relax, and enjoy your experience while respecting the tranquility of those around you.